Returns & Exchanges
At Silverstein, we want you to be completely satisfied with your purchase. If your fashion selection isn't a perfect fit, you can return or exchange any unworn items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Ensure items are in their original condition with all tags attached, and place them securely in the original shipping box or a similar durable container.
Label and Ship
Download and print the prepaid shipping label provided through the portal, attach it to your package, and drop it off at any authorized carrier location.
Quality Check and Refund
Once our warehouse receives and inspects your return, we will process your refund or ship your replacement item within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing